Tarion New Home Warranty: Ontario New Home Builders should prepare for these changes.

What’s changed…why can’t I do service the way I always have?

“Servicing Warranty is an opportunity not just an obligation!”

Our partner builder programs

SixBuilder Basics

Designed for the Builder that has onsite staff and needs someone to administer warranty, ensuring proper documentation and providing 24/7 emergency contact.

• Occupancy to 7 Years
• All statutory Tarion Reports submitted by customers
• 24-hour Emergency Call contact / Dispatch of Builder trades or Builder staff
• Call center Email reporting and documentation for Builder Customer
• Documentation — reporting and follow-up tracking
• Work with builder staff and trades to schedule and ensure work is completed.

BuilderGrowth

Designed for the Builder who understands the value of being proactive about servicing warranties and differentiating quality home construction.

• PDI to 7 Years
• All statutory Tarion Reports; a trained representative will attend and assist the Homeowner with completing Tarion reports and then working with builders to ensure work is completed within Tarion Builder Repair Period
• 24hr Emergency Contact
• Customer Phone/Email and social media response and support
• All self-help support for customers on the Builder Website
• Customer online self-help scheduling
• Customer sign-off to completion of items
• Customer surveys
• Analytics to identify common claims and assist with continuous improvement
• HomeBySix Representative attends and proactively completes all Statutory Warranty Reports (PDI, 30, one year, MSD)
• Work with builder staff and trades to schedule and ensure work is completed
• 30% off 2 Year Spring and Fall home maintenance inspection (maintenance work is charged to the homeowner directly by HOMEBYSIX)

6BuilderPro

Licenced Builder Franchisee. Designed for Large Builders that have internal staff and want to offer a professional process to include extended Warranty and Maintenance Programs for their customers.

• Private label of the entire HomeBySix process to be adopted and controlled by Builder Staff
• Proprietary HomeBySix Software set up to include integration with websites and social media
• Personalized knowledge base (AI) for customer self-help
• Assistance with transferring information from the current to the HomeBySix model
• Training support staff and onsite staff
• Ongoing support assistance includes new staff integration and developments to better fit Builder’s business
• This customized offer will require full knowledge of needs before pricing. However, we guarantee it is more cost-effective than what you currently do!

Why is New Home Warranty Ontario important to Builders?

• Compliance with the Law: When you buy a new home in Ontario, the law requires that the builder provides you with warranty coverage. This is not only to meet legal requirements but also to avoid any issues or disagreements that may come up later on.
• Builder Accountability: The implementation of a new home warranty program has been put in place to ensure that builders strictly follow building codes, regulations, and industry standards. This program not only holds builders accountable for the quality of their construction projects but also demonstrates their unwavering commitment to delivering homes of satisfactory quality to their clients.
• Customer Confidence: The inclusion of a newly available home warranty plan undoubtedly contributes to a heightened sense of assurance and trust for potential homeowners in the building industry. Builders who offer such coverage show they have faith in their workmanship and are willing to take responsibility for any issues that may surface.
• Competitive Advantage: In the current housing market, builders must stand out from the crowd. One way to do this is by providing a comprehensive home warranty as part of the package. This gives homebuyers peace of mind. Builders who offer a warranty are often preferred over those who don’t, making it a key factor in gaining a competitive edge.
• Enhanced Reputation: Providing a home warranty is an excellent way for a builder to establish a trustworthy reputation for delivering top-notch homes. Homeowners who receive timely and efficient warranty service are highly satisfied and are more inclined to spread positive word-of-mouth about the builder, leading to recommendations and improved sales.
• Risk Mitigation: The home warranty program provides builders with a well-organized and systematic approach to handling potential risks and liabilities. It caters to homeowner grievances and effectively resolves any issues that may arise, thereby preventing the need for expensive legal proceedings.
• Collaboration with Tarion: When builders sign up for the new home warranty program, they become partners with Tarion, the organization responsible for managing and enforcing the warranty. This partnership provides builders with access to Tarion’s vast knowledge, resources, and conflict resolution services.

Builders in the province of Ontario are fortunate to have access to a robust new home warranty program. This program offers a wide range of benefits that ensure compliance with all relevant laws and regulations, instill confidence in customers, provide a competitive edge in the marketplace, enhance reputation, minimize risks, and facilitate effective collaboration with Tarion.

Have any questions? Let’s get in touch!

We understand that buying a new home and protecting it can be difficult to understand.

Our team is here to help you navigate and get the most value out of new home warranty.

Testimonials

“My builder business is only 5 years old but the requests for service became unmanageable, I was always afraid of that next phone call. The surety that all requests for service were being documented and dealt with gave me peace of mind. Thank you!”

Arthur S. (SixBuilder Basic)

“My family, thanks you. I used to get emails and calls at any hour and admittedly grew to hate the calls. I now know my customers are happy and rave about our first class service.”

Brian T. (SixBuilder Pro)

“It’s tough to admit but the warranty was always painful. Our site guys just wanted to build, not stand around and answer customer questions. Removing the communication around warranty has let us focus our site staff to build more.”

Alison P. (BuilderXSix)