Are you a Builder?

We are the maintenance and warranty support for better builders across Ontario

Every business is unique…so is our approach!

Tarion New Home Warranty: Ontario New Home Builders should prepare for these changes.

What’s changed…why can’t I do service the way I always have? 

Government Oversight

Approaching Warranty service the way you did in the past will cost you more, limit how much you can build and impact your reputation.

Consumer

The consumer has changed. They want what they want now, and their willingness to pay for a better customer experience. Your service is likely not what they consider customer focused!

Competitiveness

Consumers judge quality by the length of the warranty. Builders must prove quality and differentiate themselves as the market returns to normal. Providing better after-sales support through best-in-class Warranty services, Extended Warranties, and Maintenance Programs is an opportunity.

Margin

Market normalization will require builders to understand hidden costs. The cost of service is drastically understated. Focus site staff on quality, schedule and safety.

“Servicing Warranty is an opportunity not just an obligation!”

We offer programs for builders!

SixBuilder Basic

Designed for the Builder that has onsite staff just needs someone to administer warranty ensuring proper documentation and providing 24/7 emergency contact.

SixBuilder Pro

Designed for the Builder who understands the value of being proactive about servicing warranties and differentiating quality home construction.

BuilderXSix

Designed for the Large Builder that wants to offer a professional process to include extended Warranty and Maintenance Programs for their customers controlled exclusively by their staff.

Learn more Set an appointment

At HOMEBYSIX, all we do is Warranty Service and Maintenance programs for New Home Construction in Ontario

Protect your Tarion risk assessmenT… Ask us how! 

Drive traffic to your website… Ask us how!

Differentiate your builder business…Ask us how!

Build a really good home… we’ve got service!

SixBuilder Basics

Designed for the Builder that has onsite staff and needs someone to administer warranty, ensuring proper documentation and providing 24/7 emergency contact.

Occupancy to 7 Years 

All statutory Tarion Reports submitted by customers

24hr Emergency Call contact/Dispatch of Builder trades or Builder staff. 

Call center Email reporting and documentation for Builder Customer 

Documentation- reporting and follow-up tracking

Work with builder staff and trades to schedule and ensure work is completed.

6BuilderPro

Designed for the Builder who understands the value of being proactive about servicing warranties and differentiating quality home construction.

PDI to 7Years

*All statutory Tarion Reports, A trained representative will attend and assist Homeowner with 
Completing Tarion reports and then working with builders to ensure work is completed within Tarion Builder Repair Period.

24hr Emergency Contact

Customer Phone/Email and social media response and support

AIl self-help support for customers on the Builder Website

Customer online self-help scheduling 

Customer sign-off to completion of items 

Customer surveys 

Analytics to identify common claims and assist with continuous improvement

HomeBySix Representative attends and proactively completes all Statutory Warranty Reports (PDI, 30, one year, MSD)

Work with builder staff and trades to schedule and ensure work is completed

30% off- 2 Year Spring and Fall home maintenance inspection Home maintenance work is charged to the homeowner directly by HOMEBYSIX 

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BuilderXSix – Licenced Builder Franchisee

Designed for the Large Builder, typically more than 100 units per year, that have the internal staff and want to offer a professional process to include extended Warranty and Maintenance Programs for their customers. 

Private label of the entire HomeBySix process to be adopted and controlled by Builder Staff. 

Proprietary HomeBySix Software set up to include integration with websites and social media. 

Personalized knowledge base (AI) for customer self-help.

Assistance with transferring information from the current to the HomeBySix model 

Training support staff and onsite staff.

Ongoing support assistance includes new staff integration and developments to better fit Builder’s business. 

This customized offer will require full knowledge of needs before pricing. However, we guarantee it is more cost-effective than what you currently do!

View Project

Have any questions? Let’s get in touch!

We understand that buying a new home and protecting it can be difficult to understand.

Our team is here to help you navigate and get the most value out of new home insurance.

Slide 1
SixBuilder Basic
References

"My builder business is only 5 years old but the requests for service became unmanageable, I was always afraid of that next phone call. The surety that all requests for service were being documented and dealt with gave me peace of mind. Thank you!" - Arthur S.

Slide 1
SixBuilder Pro
References

"My family, thanks you. I used to get emails and calls at any hour and admittedly grew to hate the calls. I now know my customers are happy and rave about our first class service." - Brian T.

Slide 1
BuilderXSix
References

"It’s tough to admit but the warranty was always painful. Our site guys just wanted to build, not stand around and answer customer questions. Removing the communication around warranty has let us focus our site staff to build more. "
- Alison P.

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